1. Issuer
Digital Gift Cards are issued by BBB London / Blink Brow Bar (“BBB London”, “Blink Brow Bar”, “we”, “our”, or “us”).
2. Nature of Gift Cards
- Physical gift card stationery has no monetary value and is linked to a unique digital code, which will be sent to the email address provided at checkout.
- Digital Gift Cards are delivered via email and contain a unique 16-digit code required for redemption.
- Any physical card stationery provided is for presentation purposes only and has no value without the associated digital code.
3. Redemption
- Digital Gift Cards can be redeemed on treatments or products, in-store at Blink Brow Bar locations (UK only) or online at www.bbb-london.com.
- For online use: Digital Gift Card codes are to be entered within your shopping cart.
- For in-store use: please present your Gift Card at checkout along with your unique 16-digit gift card code provided via email upon purchase.
- At concession counters, Gift Cards must be redeemed at the Blink Brow Bar till point only.
4. Usage
- Digital Gift Cards can be used to purchase treatments and/or products.
- Partial redemption is permitted. Any remaining balance will stay on your Gift Card until fully used or expired.
- Multiple Gift Cards may be used in a single transaction.
- Other payment methods can be used in conjunction with a digital gift card in a single transaction.
- Digital Gift Cards cannot be used to purchase other Gift Cards.
5. Restrictions
- Gift Cards cannot be resold, refunded, returned or exchanged, except in accordance with your statutory rights.
- Gift Cards cannot be redeemed for cash or credit (except where required by law).
- No cash or cash equivalent change can be given on remaining balances.
- Unused balances after the expiry date will not be refunded or credited.
6. Expiry
- The expiry date is 12 months from date of purchase, and is specified in your original
7. Balance Enquiries
- You can check your remaining balance, in-store or please contact our customer service team at feedback@blinkbrowbar.com.
8. Loss, Theft & Unauthorised Use
- BBB London / Blink Brow Bar is not responsible for lost, stolen, or damaged Gift Cards, or for unauthorised use of Gift Card codes.
9. Liability & Amendments
- We reserve the right to amend these Terms & Conditions at any time without notice.
- We reserve the right to refuse, cancel, or hold for review Gift Cards or transactions suspected of fraud, misuse, or in breach of these Terms.
- Nothing in these Terms affects your statutory rights.
10. Contact
For balance enquiries, customer support, or general questions regarding your Gift Card, please contact:
feedback@blinkbrowbar.com